Agile, Airlines and Corporate Governance. Nothing says put up your dukes like a boarding call. And with summer vacation season here, airline seats getting smaller while passengers stay the same shape or get bigger, it seems likely that more fisticuffs will be in the offing.
There are lots of reasons for this behavior and not all of them are near-biological. Airlines could and should reconsider their business models to better serve their passengers, employees, and shareholders. To learn more, listen to the Guardian Podcast with Ryn Melberg here.